Solutions

Automation solutions for your key processes

We don’t start from technology — we start from your processes. We help you choose where automation will have the biggest impact, then we build workflows that integrate with the tools you already use.

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Our Services

We automate what slows you down the most today.

Below are the main areas where we step in. Each solution can be tailored to your industry, volumes, and tech stack.

Today

Customer requests

Self-served:

62%

Avg first response

1m 42s

Order #4839
Shipping status
Auto reply
Table booking
Tonight 20:00
Confirmed
Refund request
Order #5712
To agent
New lead
Demo request
Qualified
Refund request
Order #5212
To agent

Revenue & Customer Experience

We automate customer requests, orders, returns, and multi-channel communication (email, chat, WhatsApp, phone) by connecting everything to your CRM, e-commerce platform, payment systems, and ticketing.

Today

Customer requests

Self-served:

62%

Avg first response

1m 42s

Order #4839
Shipping status
Auto reply
Table booking
Tonight 20:00
Confirmed
Refund request
Order #5712
To agent
New lead
Demo request
Qualified
Refund request
Order #5212
To agent

Revenue & Customer Experience

Automatizziamo richieste clienti, ordini, resi e comunicazioni su più canali (email, chat, WhatsApp, telefono), collegandoli a CRM, e-commerce, sistemi di pagamento e ticketing.

Operations & Finance

We automate the critical steps between orders, deliveries, invoices, and payments—reducing data-entry errors and cycle times.

Order received

Delivery

Invoice

Payment

Reconciliation

Errors

0

Avg processing time:

3m

New hire onboarding

Giulia R.

Marketing

Email & calendar created

CRM access granted

Laptop assigned

Compliance training

Tomorrow 10:00

New hires this month

Avg time to ready

(was 3 days)

People & HR

From onboarding to offboarding, we coordinate accounts, permissions, documents, training, and compliance reminders in a single streamlined workflow.

Reporting & Decision Making

We automate data collection from CRM, ERP, spreadsheets, and support tools—delivering scheduled reports and anomaly alerts.

Automation KPIs – Executive

Anomaly detected
Returns rate store #3

First response time

- 63%

from 12mn to 4m 30

Self-served requests

+ 38%

vs last month

Data entry errors

- 81%

orders & invoices

Hours saved / month

+ 320h

CS + Operations

Errors:

63%

Avg time to ready:

Revenue & Customer Experience

Today

Customer requests

Self-served:

62%

Avg first response

1m 42s

Order #4839
Shipping status
Auto reply
Table booking
Tonight 20:00
Confirmed
Refund request
Order #5712
To agent
New lead
Demo request
Qualified
Refund request
Order #5212
To agent

Automatizziamo richieste clienti, ordini, resi e comunicazioni su più canali (email, chat, WhatsApp, telefono), collegandoli a CRM, e-commerce, sistemi di pagamento e ticketing.

Order received

Delivery

Invoice

Payment

Reconciliation

Errors

0

Avg processing time:

3m

Order received

Delivery

Invoice

Payment

Reconciliation

Errors

0

Avg processing time:

3m

Operations & Finance

Automatizziamo i passaggi critici tra ordini, consegne, fatture e pagamenti, riducendo errori di data entry e tempi di ciclo.

New hire onboarding

Giulia R.

Marketing

Email & calendar created

CRM access granted

Laptop assigned

Compliance training

Tomorrow 10:00

New hires this month

Avg time to ready

(was 3 days)

New hire onboarding

Giulia R.

Marketing

Email & calendar created

CRM access granted

Laptop assigned

Compliance training

Tomorrow 10:00

New hires this month

Avg time to ready

(was 3 days)

People & HR

Dall’assunzione all’uscita, coordiniamo account, permessi, documenti, formazione e reminder di compliance in un unico flusso.

Reporting & Decision Making

Automation KPIs – Executive

Anomaly detected
Returns rate store #3

First response time

- 63%

from 12mn to 4m 30

Self-served requests

+ 38%

vs last month

Data entry errors

- 81%

orders & invoices

Hours saved / month

+ 320h

CS + Operations

Errors:

63%

Avg time to ready:

Automatizziamo la raccolta dati da CRM, ERP, fogli e tool di supporto, con report programmati e alert su anomalie.

Why KLYVAVO

Two offering tracks, one roadmap.

Ideal for companies that want to automate critical end-to-end flows (CS, finance, operations, HR) with deep integrations and shared governance.

Core process automation projects (Core)

Detailed process analysis

Workflow design and business rules

Integrations with ERP/CRM/ticketing

KPIs and SLAs defined before go-live

Monthly managed service

Complementary AI modules

Chat Easy: FAQs, lead capture and triage on WhatsApp/IG/Web

Booking & Reminders: bookings, confirmations and automated reminders

E-commerce Assistant: carts, order tracking, return requests

Care Desk Widget: intelligent deflection and ticket creation

Voice Hub: IVR/virtual agent, transcription and call routing

Not sure where to start?

Talk to an automation expert

A few examples of automations already live in production.

Want to see how automation can work for your specific processes?

Book a Discovery Call: in 30 minutes we’ll review volumes, tools, and priorities, and propose an initial roadmap.

Book the Discovery Call

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